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NuGlow Skincare : Products & Services

NuGlow Skincare offers a skincare product that can't be found anywhere else. The main ingredient in their best selling products is their trademarked MD3™ COPPER PEPTIDES. Just about every cell in the body needs copper to promote the growth of new tissue. NuGlow Skincare products reach deep within the tissue and deliver the copper to nourish the cells. Clinical studies have shown that women who use NuGlow Skincare products notice improvement in the look and feel of their skin within four weeks of their first usage. NuGlow Skincare products do several things:

  • Increases the collagen and elastin in the skin
  • Restores the skin's firmness
  • Reduces the appearance of wrinkles and fine lines
  • Has an anti-aging affect on the skin

NuGlow Skincare carries several different products:

Customers can purchase NuGlow Skincare products at a discount by signing up for a club membership, which is free when customers make a purchase. This membership entitles the customer to the NuGlow Skincare automatic shipping method and discounted product prices, which typically saves the consumer 50 percent or more.

Customers can purchase NuGlow Skincare products with confidence knowing that every producy comes with the NuGlow 60 day 100 percent satisfaction guarantee.

NuGlow Skincare : Company Background

NuGlow Skincare was founded in 2003 as NuGlow Cosmaceuticals, LLC. The company is currently located in La Jolla, California. The purpose of the company is to offer affordable, high quality skincare products that enhance the natural appearance of the individual's skin. To keep their merchandise affordable, NuGlow Skincare doesn't use the typical fancy packaging of other companies. They don't need to because their product speaks for itself.

NuGlow Skincare can be contacted several ways by:

  • Calling 866.605.9510
  • Using the customer contact form on their website to sent customer service an email
  • Sending written correspondence to the following address:

NuGlow Cosmaceuticals LLC
1530 Soledad Ave.
La Jolla CA 92037

NuGlow Skincare : Customer Feedback & Reviews

Overall, customers are very happy with the products and services offered by NuGlow Skincare. According to the reviews found on the Viewpoints website and the customer testimonials found on the NuGlow Skincare website, the company produces a superior product. However, there was some negative reviews regarding their customer service. These reviews appear below with links to the full text.

"I'll leave my original review here since I do like the product, but I'm really tired of having to spend hours on the phone correcting overcharges.  Mistakes happen, but the reluctance of companies to correct them without pressure really irks me.  They show a record of my original call, but the representative only noted part of it." - Read More...

"I tried these products on a whim.  At first I wasn't sure how much affect it was having and I can see how it might not be right for some skin that might need something a lot stronger.  But I liked the went on smooth and absorbed well and my makeup seemed to go on well over it, It didn't leave my skin greasy and, most importantly, didn't aggravate breakouts." - Read More...

"I love the products. The serum is really effective and a lot goes a long way. While it's not the cheapest products they are really well priced." - Read More...

"I'm a schoolteacher and when I came back to work after summer everyone came up to me and said, 'How much weight did you lose?' And I told them I hadn't lost any. My skin appeared tighter because of NuGLOW. I'm not going to ever stop using it. Buy NuGLOW!" - Suzane Perry

"I've been a licensed aesthetician for over 20 years and I've recommended and tried many different product lines, but the results that I had with NuGLOW after only a few weeks were amazing. I would highly recommend it, as a skin care professional, for all skin types." - Victoria DeLaGuerra

"I have a 20 year old son and right before he left for college he took one look at my skin and said you are the youngest looking Mother of a 20 year old that I know. That was it for me. These are the products that I will use all the time." - Kathy Cotter

NuGlow Skincare : Business Credibility & Trustworthiness

NuGlow Skincare is not currently accredited by the Better Business Bureau. They are also not rated by the BBB. However, businesses are under no obligation to apply for accreditation with the BBB, so this does not reflect poorly on the company’s credibility or trustworthiness. The company has not been covered in any major media outlets.

NuGlow Skincare : Website Popularity & Google Ranking

NuGlow Skincare is not a very popular website. According to Alexa, NuGlow Skincare has a global ranking of 560,760 and no US ranking was available (the Alexa website states a website that has a ranking better than 100,000 is popular site). The site has 34 sites that backlink to theirs and a bounce rate of 36 percent. The audience for this site is primarily moms between the ages of 45 and 64 with come college education who were browsing from home. On Compete, a rank for the company was unavailable, but the site did have 1,657 unique visitors to their site during the month of September 2012. NuGlow Skincare has a Google PageRank of two out of ten.

NuGlow Skincare : Social Media Presence

NuGlow Skincare uses several of the most common social media sites to stay in contact with their customers. They are, however, new to social media, but have a growing social media presence. They currently have 1,165 "likes" on their Facebook page, which is used to keep customers up to date on new product releases and sales. On Twitter, they have 578 followers and have composed 186 tweets. The company uses Twitter primarily for promoting new products and specials. 

NuGlow Skincare also has a YouTube Channel that currently has three subscribers, and their videos have had 4,976 views. They have uploaded 5 videos, which explains how to use their products and the science behind them. 

A blog is also available with quite a bit of information on skin care and NuGlow products; however, it has not been updated in the past four months.

The company does not currently have a Google + page or Pinterest account.

NuGlow Skincare : Website Security & Safety

Customers can feel confident purchasing products on the NuGlow Skincare website. The company takes internet safety very seriously and values their customers' privacy. NuGlow does store customer information including home server domain names, IP address, email addresses, type of client computer, and the type of web browser of visitors to website. However, NuGlow Skincare uses Secure Socket Layer (SSL) encryption to protect this sensitive information during the customer's browsing experience and checkout process. This can be verified by the https:// in the upper left corner of the browser in the address window.

The Google Safe Browsing Tool verifies the safety of this website. However, Google has not visited any of their pages in the past 90 days. But the site is not listed as suspicious, and it did not contain any malware that was unknowingly downloaded when the site was viewed.

NuGlow Skincare : Pricing & Packages

NuGlow Skincare has very competitive prices for their products. When compared to similar companies such as GreatSkin, NuGlow Skincare is typically $3 less expensive for products of similar size and purpose. Here is a sampling of some of their products and their pricing to give you a better idea of their pricing policy:

NuGlow Skincare : Shipping Rates & Policies

After joining the NuGlow Skincare club, customers receive "automatic" shipping, which delivers their 3, 4 or 5 piece skincare kits to the customer every 60 days and automatically bills the credit card on file for the customer's convenience. This method costs a flat fee of $5.95. Customers can alter their shipping intervals or change which products they would like sent to them by calling customer service at 866.605.9510, or contacting NuGlow Skincare through their customer contact form.

NuGlow Skincare : Payment Methods Accepted

NuGlow Skincare accepts all major credit cards (Visa, MasterCard, Discover and American Express). Debit cards are accepted as long as they have the Visa or MasterCard logo on them, but it must be used as a credit card. PIN numbers can't be used. They do not accept Paypal, personal checks or money orders at this time.

NuGlow Skincare : Returns, Refunds & Exchange Policy

NuGlow Skincare offers a 60 day, 100 percent satisfaction guarantee on all of their products allowing their customers to make their purchases without the fear of wasting money on a product that doesn't work. If for any reason you are not completely satisfied with your purchase, you can return the product (even if there is nothing left) within 60 days of the shipment date on the invoice and receive a full refund (minus shipping and handling). Products can be returned after 60 days only if they are unopened. These returns will receive a credit to their account for use on future purchases.

To return your product, contact customer service (866.605.9510) for further instructions.

NuGlow Skincare : Product images & screenshots
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NuGlow Skincare Rating Summary
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NuGlow Skincare Average Rating:
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NuGlow Skincare 5 out of 5 based on 1 ratings. 1 user reviews.
steven sheiner — 67 months ago
5.0 Star Rating: Highly Recommended
“Great Products”

I've been using NuGlow for years and I can honestly say it's the best product I've ever used.

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